What do IT systems and relationships have in common? Both usually run in the background and are easily taken for granted. Perhaps surprisingly, IT systems can have a big influence on the quality of relationships and relational practice in general.
First introductions matter. It matters when, how and where they happen. Many young people speak about transitions are often the most difficult times. In this Guide we explore how transitions can be done from the lens of relational practice.
Relationships do not just depend on one person, but rather on a network of people and the culture of an organisation. Sometimes one person who simple ‘doesn’t get it’ can put barriers in the way for an entire team to become less relational. So, it’s easy to see why recruiting the right people is so important to create and maintain a relational organisation.
Organisational values influence the working culture. They can inspire workers to follow the organisation's mission. However, for them to have an impact they need to be developed with staff and young people.
It is important to keep learning and growing. Recognise your staff’s value and expertise by developing internal training and discussion sessions. Enable staff to learn and train more. Training should not be a tick-box exercise but a place for growth and reflection.
Consistency is key to relationships. It is more than stressful for young people to have to a changing system of support around them. Retention of staff is therefore key for good relational practice.
As is often said, hurt people hurt people – it is even more important to consider the flipside: supported people support people. Working with young people and caring for them can be a demanding role, especially in under-resourced and stressful environments. A truly relational organisation also invests in the relationships between managers and staff, creating a positive environment for everyone.
When you know your goal you do whatever you need to do to reach it. But what if you defined the goal in the wrong way? In this Guide we explore how the goal affects your actions and how you can make sure that you are measuring your success in the right way. Are you meeting an outcome or are you filling a need?
One of the first things you learn when you start your job is when you need to arrive and when you need to leave. Have you ever considered that the pattern of your work affects the relationships you are building?