The Real Toolkit For

The Workforce

Looking to learn more about relational practice? Browse these pages to find advice on how to improve your practice and achieve cultural change.

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Even the best can be better – how to create relational training for staff

It is important to keep learning and growing. Recognise your staff’s value and expertise by developing internal training and discussion sessions. Enable staff to learn and train more. Training should not be a tick-box exercise but a place for growth and reflection.

The Workforce |
Building Relationships

Rights of young people in care

Looking to better understand the rights of young people with care experience? Here you will find information and links.

The Workforce |
Rights And Justice

Creating a relational performance management system

In this guide, we explore how goals influence actions and how to measure success in ways that truly matter — for young people and for the relationships that support them.

The Workforce |
Building Relationships

What is throughcare and aftercare?

Throughcare and aftercare are important parts of support for young people. The term itself though is a bit more complicated than necessary. This guide can give you a new or updated understanding of what support during transitions should look like.

The Workforce |
Through And Aftercare

Supported staff, support others – how to improve the structures in your organisation

Only those who feel supported can support others. Here we will explore what support can feel and look like.

The Workforce |
Building Relationships

Why housing and relationships cannot be separated

Housing and relationships are connected in many ways. Understanding that link can help you provide better support to young people living in different settings.

The Workforce |
Homes And Housing

An introduction to trauma-informed practice

*Trauma-informed practice recognises how common trauma is, and how deeply it shapes young people’s development, behaviour, and relationships. *It aims to create safety, avoid re-traumatisation, and promote resilience and healing. *Early experiences leave lasting marks on body and mind. Trauma-informed practice takes this knowledge and applies it so practitioners and organisations can build safe, healing spaces.

The Workforce |
Building Relationships

Using technology to your advantage when building relationships

What do IT systems and relationships have in common? Both usually run in the background and are easily taken for granted. Yet, IT systems can have a big influence on the quality of relationships and relational practice in general.

The Workforce |
Building Relationships

How to time an introduction and referral

Introductions matter — when, how, and where they happen can shape a young person’s entire experience of transition. For young people in care, transitions are often the most difficult times, especially when they involve changes in trusted relationships. This guide looks at how to approach introductions and referrals through the lens of relational practice, focusing on building trust and avoiding unnecessary stress.

The Workforce |
Building Relationships

Supportive relationships in continuing care

Continuing care is very important that adults in a young person’s life know about it early on, so that they can support the young person with the right decision.

The Workforce |
Continuing Care

Keeping staff – why relationships do not work without retention

Consistency is key to relationships. It is more than stressful for young people to have to a changing system of support around them. Retention of staff is therefore key for good relational practice.

The Workforce |
Building Relationships

Supporting young people in education

Whether you are a social worker, teacher or any other adult supporting a young person in education; you should know how you can improve their outcomes by providing relational support.

The Workforce |
Education And Training

Building relationships in secure care

Looking for ways to build and maintain relationships in secure care? Here you find some information for doing just that.

The Workforce |
Secure Care

What is relationship-based practice

*Relationship-based practice is an approach that prioritises building trusting, consistent, and empathetic relationships as the foundation for support. *It recognises that meaningful change and positive outcomes are more likely when young people feel valued, understood, and safe in their interactions with adults. *It focuses on the quality of the human connection rather than solely on procedures, emphasising active listening, authenticity, and mutual respect.

The Workforce |
Building Relationships

Supporting young people with care experience in their job

Getting a job is a major achievement for a young person, let’s make sure they succeed in it. Here you will find information on some ways you can support young people with care experience in their job.

The Workforce |
Work And Employment

How shifts and work patterns influence the relationships with young people

One of the first things you learn when you start your job is when you need to arrive and when you need to leave. Have you ever considered that the pattern of your work affects the relationships you are building?

The Workforce |
Building Relationships

How to be a relational foster carer

Looking for ways to be more relational as a foster carer? Here you will find some information on how to create relational foster care.

The Workforce |
Foster Care

Ways of taking care of your mental health for Professional workers

Everyone has 'mental health', just as we all have 'physical health'. And like our physical health, there are times when our mental health is better than others (Mental Health Foundation). In recent years, mental health awareness has grown, with more information available than ever before. Yet poor mental health is still common, affecting around 1 in 4 people each year. Mental health problems can affect anyone, regardless of background or circumstances. They are often shaped by a mix of personal, social, and environmental factors. As professionals, we may be looking for practical steps to protect our own wellbeing, as well as guidance on how to seek help if we need it. This section shares knowledge, resources, and ideas to help you look after your mental health — so you can continue to support others without burning out.

The Workforce |
Mental And Physical Health

Exploring opportunities with young people

Looking to explore options for young people you work with or support? Here you will find some information and advice on what options are out there.

The Workforce |
Education And Training

Being a relational residential worker

Looking for ways to be more relational in residential care? This guide will offer you an insight and suggest some first steps into the direction of becoming a relational residential worker.

The Workforce |
Residential Care

An introduction to relational policies and procedures

We cannot write the perfect policies. However, we can make recommendations of the principles that policies should follow. Principles are the guidelines organisations should stick to.

The Workforce |
Building Relationships

Supporting a young person as a kinship carer

Are you a kinship carer  looking for how to support the young person(s) you care for? Here you will  find relevant advice and practical information.

The Workforce |
Kinship Care

How physical spaces shape relationships

Physical spaces can mirror, amplify, and direct our emotions. So, creating a relational space on the outside can positively affect the relationships we build in that space.

The Workforce |
Building Relationships

How to create relational education

Looking for ways to create relational education for young people? Here you will find some tips and advice on how to be relational in an education setting.

The Workforce |
Education And Training

Why relationships matter

Relationships are essential to all parts of life and encompass both our professional and personal lives. They are a vital part of the support networks for our young people and the stronger the relationship the better we can all do our jobs, perhaps making them feel less like a job and more like a vocation. And perhaps more importantly, the stronger the relationship the more important a young person might feel.

The Workforce |
Building Relationships

Supporting young people from minority backgrounds

Relational practice means adapting to each young person’s lived experience. For young people of colour, ethnicity, race, and religion can shape how they are treated and how they see themselves. This section supports practice with young people who are Black, Asian, or from other ethnic minorities.

The Workforce |
Rights And Justice

How to build relationships with young people

Strong relationships take time, effort, and trust. For young people with care experience, this can be more complex, requiring patience, consistency, and a clear sense of boundaries. With the right approach, you can build positive, lasting connections that support the young person’s growth and relational skills.

The Workforce |
Building Relationships

The role of supervision in a relational organisation

As is often said, hurt people hurt people – it is even more important to consider the flipside: supported people support people. Working with young people and caring for them can be a demanding role, especially in under-resourced and stressful environments. A truly relational organisation also invests in the relationships between managers and staff, creating a positive environment for everyone.

The Workforce |
Building Relationships

Creating a recruitment process that promotes relationships

Relationships are shaped by the culture of organisations. Sometimes one person who ‘doesn’t get it’ can create relational barriers for an entire team. So, it’s easy to see why recruiting the right people is critical to create and maintain a relational organisation.

The Workforce |
Building Relationships

Practical steps for your own mental health as a professional

If you want to get started on improving your own wellbeing immediately, you might find some helpful advice in this guide.

The Workforce |
Mental And Physical Health

Setting the values of your organisation and why it matters

Organisational values influence the working culture. They can inspire workers to follow the organisation's mission. However, for them to have an impact they need to be developed with staff and young people.

The Workforce |
Building Relationships